Getting Human
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Do you know what an IVR is? Oh, you do. If you have ever called a big company, you talked to one. It stands for Interactive Voice Response.
Interactive? Cool. Response? Sign me up. Except…that’s not our usual experience, is it? It usually means we have to put up with a series of not-so-intelligent questions before we are allowed to actually talk to a someone who can solve our problem.
I don’t know about you but I don’t call a company unless I have no choice. I really try to work things out myself, use their web site or, dare I say it, read the manual. So by the time I have steeled myself to dial, I really have a knotty problem that is going to require a real live human (and probably a pretty capable one too). So how do I dodge those IVRs so I don’t spend 15 minutes trying to get to a capable soul?
Enter the great free web site, GetHuman.com. GetHuman.com offers access to almost 1,500 companies with phone numbers, customer service shortcuts, reviews and tips for better support worldwide. It allows you to skip listening to all the irrelevant options and just punch your way through to a real person.
To your success,
Kenneth Vogt
Kenneth Vogt is CEO of Content Crooner; a quality content distribution service. He is an established internet marketing professional and respected Web expert.
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