Content Crooner

Saw this Tweet this past week on Twitter:

JeffWend @ContentCrooner Is Content Crooner ripping people off? It looks that way if they don’t honor the old Article Marketer lifetime accounts.

I have no idea where you’re getting your information, Jeff, but wherever it is, they are presenting inaccurate facts. They are speaking out of school and don’t know what they’re talking about.

Here are the facts around your statement:

1-During the split of Article Marketer, half of the authors were randomly assigned to Content Crooner and the other half to another company. But parties are compelled by a contractual agreement to honor, in full, all Article Marketer accounts assigned to them that were in good standing at the time of the split. Period, no questions asked. This dispels the notion that anyone is being taken advantage of in any way. It simply isn’t true.

2-Article Marketer authors that are assigned to Content Crooner are guaranteed the same programs for renewing their contracts with us as they enjoyed at Article Marketer. Simply put, whatever program you were paying for at Article Marketer remains the same at Content Crooner as long as you maintain your account with us in good standing. Should you choose to let it expire or cancel it, our commitment to you under the Article Marketer agreement is fulfilled.

3-If you opt for upgraded services (i.e. pen names), these services will be billed in addition to, not in lieu of, your program carried forth from Article Marketer. As long as you maintain your account in good standing, this status will carry on through perpetuity.

It is my understanding that the other company offers upgrades conditional upon cancellation of your Article Marketer account and opening a new one solely under their companies influence. To alleviate the fear of being trapped in a potentially bad decision, we have addressed this problem as follows:

If that is in fact the case and you change over to one of their packages and then decide you have made a mistake, Content Crooner will reinstate your Article Marketer account and welcome you with open arms to our community.

But this is not without restrictions. To place an end in sight, this policy will be available for a period of 30 days from the time you cancel your Article Marketer account to pick up the other company’s program. This total offer will no longer be available after 31 December, 2009.

That’s more than a reasonable amount of time to make a decision on this matter.

That will give you a fair trial period with them to determine if they can deliver on what they promise or not. This is not something we have to do but rather something we choose to do for the benefit of our authors. The split was not of your making and we want to ensure that you come out of it better than before regardless of where you choose to go.

If you are an Article Marketer author and still unsure of where you want to land permanently, go check out this page especially for you: Article Marketer Authors

This blog will not address Customer Service issues and that is what this falls under. If you have additional questions, please direct them to the Customer Service Desk and they will be glad to answer your questions.

Regards,

Mike Lawson

“Crooner Rocks”